TERMS & CONDITIONS

Last updated: 23rd Dec, 2025

Welcome to SanitaryTowels.co.uk. This website is operated by Global Eshop Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Global Eshop Ltd.

By accessing our website or purchasing from us, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or services.

1. General Information

These Terms apply to all users of the site, including browsers, customers, vendors, and contributors of content.

2. Eligibility to Use Our Website

By using this website, you confirm that:

  • You are at least 18 years old or using the site under the supervision of a parent or legal guardian.
  • You are legally capable of entering into binding contracts under UK law.

3. Products & Descriptions

We sell hygiene and personal care products, including sanitary towels and related items.

  • All product descriptions, images, and prices are provided as accurately as possible.
  • Packaging, colours, or branding may vary slightly from images shown.
  • We reserve the right to modify or discontinue any product at any time without notice.

4. Pricing & Payments

  • All prices are displayed in GBP (£) unless stated otherwise.
  • Prices include VAT where applicable.
  • Payments are processed securely via Shopify-approved payment gateways.
  • We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or stock issues.

5. Shipping & Delivery

Delivery terms are outlined in our Shipping Policy, which forms part of these Terms & Conditions.

  • Estimated delivery times are provided for guidance only and are not guaranteed.
  • Delays caused by couriers, public holidays, or circumstances beyond our control are not our responsibility.

6. Returns & Refunds

Returns and refunds are governed by our Return Policy, which complies with UK consumer law.

Key points:

  • Customers have the right to cancel eligible orders within 14 days of receiving the goods.
  • Returned items must be unused, unopened, and in original packaging (unless faulty).
  • Refunds are processed once returned items are inspected.

7. Use of Website & Prohibited Activities

You agree not to:

  • Use the website for unlawful or fraudulent purposes.
  • Violate any UK laws, regulations, or third-party rights.
  • Transmit viruses, malware, or harmful code.
  • Attempt to gain unauthorised access to our systems.

We reserve the right to terminate access to the website if these Terms are violated.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is the property of Global Eshop Ltd. or its licensors.

  • Content may not be copied, reproduced, distributed, or exploited without prior written permission.

9. Third-Party Services & Links

Our website may contain links to third-party websites or services.

  • We are not responsible for the content, policies, or practices of third-party websites.
  • Use of third-party services is at your own risk.

10. Disclaimer & Limitation of Liability

  • Products are provided “as is” and “as available”.
  • We do not guarantee that the website will be uninterrupted or error-free.
  • To the maximum extent permitted by law, Global Eshop Ltd. shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits your statutory rights under UK consumer law.

11. Indemnification

You agree to indemnify and hold harmless Global Eshop Ltd. from any claims, damages, or expenses arising from your breach of these Terms or misuse of the website.

12. Privacy & Data Protection

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal data in compliance with UK GDPR.

13. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

  • Changes will be effective immediately upon posting on the website.

  • Continued use of the site constitutes acceptance of the updated Terms.

14. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of UK courts.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact us via the website contact form or our official support channels.